General Terms of Use

These General Terms of Use govern the internet site which is found at https: // www.Riviera-Expat.com, hereafter “the Site”.
The Site is produced and operated by : D.F.H.E. ADVISORS, SAS with a share capital of 15 078 Euros, registered at the Paris Trade and Companies Registry under No. 798 629 325, acting through its legal representative domiciled at its registered office located at 72 rue du Faubourg Saint Honoré, 75008 PARIS, hereafter “D.F.H.E. ADVISORS”.

1. PURPOSE

D.F.H.E. ADVISORS is a company which offers insurance intermediary and/or insurance brokerage services via the Site.
The Site selects health insurance products, including International Private Medical Insurances and other policies, by identifying and ranking insurance products available on the market and by comparing them against the benchmark applied by the comparison tool RIVIERA EXPAT according to the parameters set by each internet user. All of the services offered by the Site are hereafter defined as “the Service”.
These General Terms of Use define and govern the terms of access to the Service offered by D.F.H.E. ADVISORS and subscribed to by a non-merchant consumer, hereafter “the User”, via the Site.
Each User expressly confirms that he/she is at least 18 years old and has full legal capacity or parental authority to use the Site and/or enter into any transaction via the Site.
By subscribing to the Service, the User expressly acknowledges that he has read, understood and accepted these General Terms of Use in their entirety.
These General Terms of Use are available on the website and are in a printable format.

2. OFFERING AND AVAILABILITY OF THE SERVICE

The comparison tool RIVIERA EXPAT is offered and available to Users of the Site according to the type of User, set out below:
– Anonymous Users may access the public features of the Site,
– “Registered” Users may access all features of the Service whenever they connect to the Site. In addition, such Users may access their most recent browsing session on the Site in order to resume their search and/or to request a price quotation.
The Service remains available whilst visible on and accessible via the Site. The User will be notified by a message on the Site whenever a Service is not available after a User has subscribed to it.

3. AMENDMENTS TO THE GENERAL CONDITIONS OF USE

It is expressly agreed that the General Terms of Use applicable to the User’s subscription to the Service are those in force, as appearing on the Site, on the date of registration by the User.
D.F.H.E. ADVISORS reserves the right to amend these General Terms of Use at any time. In such circumstances, the General Terms of Use which apply are those which appear when the User logs on to the Site, provided that the User has been notified of such amendment to the General Terms of Use.

 4. PROTECTION AND PROCESSING OF PERSONAL DATA

In order to display insurance quotations which best match the profile of each User, D.F.H.E. ADVISORS may need to collect personal data as part of and in connection with the Service.
In accordance with article 32 of law No. 78-17 of 6 January 1978 on Data Processing, Files and Individual Liberties, information collected in subscription requests and forms appearing on the Site may be a mandatory requirement for such requests to be processed.
The corresponding database has been registered with the National Commission for Data Protection and Civil Liberties (Regulatory declaration n°. 1733701 v 0 and 1733708 v 0 and simplified regulatory declaration of conformity n°. 1829034 v 0).
D.F.H.E. ADVISORS, together with the insurers and service providers involved in the processing of your requests, are addressees and responsible for the processing of such data. The data may be shared with those dealing with the subscription, management and performance of the contract.
By completing the application form, you consent to your personal data being used by the relevant service providers, namely the insurers selected for the products that you have chosen.
Your personal data may also be collected in order to permit D.F.H.E. ADVISORS and its partners to send you commercial offers, provided that the User, when accepting the General Terms of Use, has ticked the relevant box which permits the sharing of such data with those partners.
In accordance with article 39 et seq. of law No. 78-17 of 6 January 1978 as amended in 2004 relating to Data Processing, Files and Individual Liberties, any person may require access to their personal data, and where appropriate, require that such personal data be corrected or deleted; this right may be exercised by writing to D.F.H.E. ADVISORS, 72 rue du Faubourg Saint Honoré – 75008 PARIS, or by emailing: contact [@]riviera-expat.com.
The User always has the right to object to, and may, without giving any reason, refuse permission for his personal data being used for advertising and marketing purposes.

5. CONFIDENTIALITY OF DISCLOSED INFORMATION

When registering, Users will be required to submit personal data (surname, first name, email address, telephone number, address, etc) which data will be processed in accordance with the law of 6 January 1978 on Data Processing, Files and Individual Liberties.
Such personal data (administrative and/or additional data) will be used to identify the User and thereby enable him to access his personal account.
The User acknowledges that he is solely responsible for keeping his username and password secure and confidential. Any person logging on to the Site shall therefore be assumed to be the identified User.
Each User is entirely and solely responsible for any access to the Service using his username.
In the event of fraudulent use of a User’s username and/or password, the User undertakes to notify D.F.H.E. ADVISORS immediately using the following address: contact [@]riviera-expat.com or by writing to 72, rue du Faubourg Saint Honoré – 75008 PARIS.

6. USE OF COOKIES

When accessing the Site, cookies may be left on the User’s device (PC, mobile phone or tablet). These cookies facilitate Site navigation and allow the Site services to be optimized and tailored to the User.
A “cookie” is a text file which may be left on a device when visiting the Site. Its purpose is to collect anonymous information relating to the User’s Site navigation. Only the sender of a cookie is able to read or use the information contained within it.
Cookies are used by D.F.H.E. ADVISORS for the following purposes:
– to compile statistics and data for visits and use of the various component parts of the Site (number of pages viewed, number of visits, activity, frequency of return visits etc.),
– to adapt the presentation of the Site to the display preferences of the device (language, display resolution, operating system etc.),
– to make use of the Site easier, for example by storing information relating to a User request,
– to allow the User to access reserved and personal areas of the Site, such as his personal profile, by using his personal identifiers.
You can at any time opt to deactivate cookies by selecting the appropriate system access parameters of your browser settings.

7. RIGHT TO CANCEL

In accordance with current laws and regulations, the User may, within fourteen (14) days, exercise his right to cancel. No reason need be given and no penalty may be charged in respect of such cancellation, on any basis whatsoever.
The User’s right to cancel commences on the day that he subscribes to RIVIERA EXPAT and accepts the General Terms of Use of the Service, as evidenced by the date on which the email confirming his registration is sent.
All of the User’s personal data will then be removed from the site.
However, D.F.H.E. ADVISORS shall not be liable if any insurance provider should contact the User in connection with the provision of the Service to the User, where such provider has been sent the User’s personal data and request for quotations prior to the User’s exercise of his right to cancel.

8. CUSTOMER SERVICES

For any information or queries, the User may contact Customer Services:
– by email at contact [@]riviera-expat.com, or
– by writing to 72, rue du Faubourg Saint Honoré – 75008 PARIS.

9. LIABILITY AND INDEMNITY

The Service offered by the Site complies with French law.
Where the Service is accessed from another country, D.F.H.E. ADVISORS shall not be liable for any failure to comply with the laws of that other country; furthermore it shall be the responsibility of the User to check with the relevant authorities of that country whether there are any conditions which restrict use of the Service, or the import or use of any products which the User wishes to subscribe for.
D.F.H.E. ADVISORS shall not be liable for minor differences between the Service received by the User and the details of the Service as set out in the factsheet relating to the Service.
Any analysis provided by the Site should be considered as a decision support tool only and is the property of D.F.H.E. ADVISORS. The analysis should not preclude the User from reading the Terms and Conditions of the selected products nor does it commit the insurers to offer a policy on the terms detailed in this analysis. D.F.H.E. ADVISORS cannot be held liable for any difference of appreciation for the suggested benefits nor for the relevance and/or consequences of any product choice made by the User.
D.F.H.E. ADVISORS undertakes to use best endeavours to ensure the proper delivery of the Service, as governed by these General Terms of Use; despite the foregoing D.F.H.E. ADVISORS will only be required to use reasonable endeavours to provide the various steps required to gain access to the Site, namely the registration and subscription process, access to the Service, access to customer services or after-sales services.
D.F.H.E. ADVISORS shall not be liable for loss or damage of any kind, whether direct or indirect, resulting from the use of the internet, in particular any connectivity failure, external interference, or computer viruses.
D.F.H.E. ADVISORS shall in no circumstances be liable for any failure or delay in delivering its obligations where such failure or delay is caused by the User, or is due to an unforeseen and unavoidable act of a third party, or results from an event of force majeure (as defined by French law).
The User shall indemnify D.F.H.E. ADVISORS against any demand, claim, and/or judgment, whether made or threatened and/or awarded against it, including reasonable legal costs, where such demand, claim and/or judgment results, directly or indirectly, from any breach by the User of these General Terms of Use.
As the Site is designed for use by consumers only, D.F.H.E. ADVISORS cannot be held liable for any loss resulting from any business use thereof.
D.F.H.E. ADVISORS shall not be liable for loss or damage of any kind, whether direct or indirect, resulting from the conclusion of an insurance contract entered into between the User and any insurer introduced to the User through the Site; D.F.H.E. ADVISORS is not a party to the aforementioned contract.
In no event shall D.F.H.E. ADVISORS be liable for any loss by the User of social security or national health cover, such cover being deemed to be compulsory.
The relevant User is solely liable for any decision to cease such cover and for the consequences thereof.

10. INTELLECTUAL PROPERTY

Every element of the Site, in particular its structure and layout, its editorial content, and all written materials, illustrations, photographs or images, sounds and videos, etc appearing on the Site are protected under French and worldwide intellectual property laws.
Moreover, it should be noted that the names “RIVIERA EXPAT” and “Riviera-Expat”, as well as its advertising slogans and logos are registered trademarks. Consequently none of the above may be used or disseminated in any manner whatsoever without the express prior written consent of D.F.H.E. ADVISORS.
In accordance with the provisions of the Intellectual Property Code, use of the contents of the Site is only permitted for private use, and for no other purpose whatsoever, save where the Intellectual Property Code imposes different or more restrictive conditions.
Without the express prior written consent of D.F.H.E. ADVISORS and/or of any other relevant party, any other use or reproduction, whether in whole or in part, of the above constitutes intellectual property infringement and infringes intellectual property laws.
As a result of the above, the User undertakes not to infringe the intellectual property rights relating to the content of the Site offered pursuant to the Service. D.F.H.E. ADVISORS shall not be liable for any unauthorized use of the contents of the Site made available to the User by D.F.H.E. ADVISORS in connection with its Service.
As such, the User is liable for any loss directly or indirectly caused by his use of the Service.
Without the express prior written consent of D.F.H.E. ADVISORS, the User may not carry out any of the following whilst using the Service (for the avoidance of doubt the list below is non-exhaustive):
– create archive files using the content of the Service,
– reproduction, copying, use, making reference to: the contents (whether in whole or in part), trademarks, logos, distinguishing features of the Site or of the Service,
– copying or imitating the contents of the Site or of the Service for any purpose other than for personal use.
In the event that the above rules are infringed, D.F.H.E. ADVISORS reserves the right to block the User’s access to the Site and, where appropriate, to issue legal proceedings to recover damages for any loss suffered as a result.
D.F.H.E. ADVISORS may be required to disclose any content and/or information in order to comply with its legal obligations or where D.F.H.E. ADVISORS believes in good faith that such disclosure is necessary, for example as part of any legal proceedings, in particular in order to: (1) ensure compliance with these General Terms of Use, (2) respond to any complaint and/or claim alleging infringement of third party rights, or (3) protect the rights or interests of D.F.H.E. ADVISORS.

11. SEVERABILITY

If any clause of these General Terms of Use is held to be invalid by any applicable law or by any court judgment, that clause shall be deemed to be severed from the remainder of these General Terms of Use, without thereby affecting the validity of these General Terms of Use or of the remaining clauses thereof.

12. LAW AND JURISDICTION

These General Terms of Use are governed by French Law.
The language of this agreement is French.
An English translation of this document is available for information purposes only. In the event of conflict between the French and English texts, the French language version shall be the sole authoritative and binding version.
Any dispute relating to the enforceability, the execution and the interpretation of these General Terms of Use shall be submitted to the exclusive jurisdiction of the Paris Court of Appeal.

13. MICROSOFT CLARITY

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.